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Refund Policy - Halloween Costumes 4U - Halloween Costumes for Kids & Adults

Returns
All sales are non-refundable and non-returnable. Due to the seasonality of our business, we must impose this limitation in order to maintain our promise of the lowest prices in the industry. Terms of sale are agreed upon at time of purchase.

If a mistake has occurred in the fulfillment of your order, please contact us at CustomerService@HalloweenCostumes4U.com for assistance. Once assessed by Customer Service, a Return Authorization Number may be provided to return your item(s) for an equal exchange. If, however, we are unable to complete an equal exchange, we will assist in the return of the incorrect item(s) and seek to refund your original purchase payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at CustomerService@HalloweenCostumes4U.com.

Refunds (if applicable)
Once your exchange or return is received and inspected, we will send you an email to notify you that we have received the item(s). We will also notify you of the shipment of your exchanged item and/or approval or rejection of your refund. If we cannot complete an exchange, and a return is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 3 business days of receiving your return.

Late or missing refunds (if applicable)
If you haven’t received a refund within 5 business days of being informed of your approved return, first check your bank account again. If not received, please contact your financial institution for assistance. If you’ve done this and still have not received your refund, please contact us at CustomerService@HalloweenCostumes4U.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
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